Ƶ

About JCU Contact Us

Contact Us

Future student enquiries

The process of entering university can bring many questions. From exploring your study options to making an application and beginning enrolment, you can contact the JCU Ƶ team and have all your questions answered.

Get in touch with the JCU Future Student team

JCU

Current JCU student enquiries

If you have already enrolled in a JCU course, you can contact JCU’s Current Students team to discuss queries related to your study, such as study plans and enrolment assistance, fee information, changing courses, exams, graduation and more.

Get in touch with the JCU Current Student team

JCU

General enquiries and information

SWITCHBOARD

Call: 1800 246 446 within Australia or +61 7 4781 5255 from outside Australia
Email: enquiries@jcu.edu.au

CAMPUS CONTACT INFORMATION

View our list of campus locations and contact details

FIND A STAFF MEMBER

Search the JCU Staff Directory

Safety on campus

IN A LIFE-THREATENING EMERGENCY

Call 000 immediately for the police, fire brigade or ambulance.

For all other urgent JCU Campus Security issues call: 1800 675 559 or (07) 4781 5555

For non-urgent matters, refer to the JCU Safety and Wellbeing page.

Other enquiries

STUDENT FACILITIES

All campuses

Call

1800 246 446  - Option 3

Email

library@jcu.edu.au

Ask online

Browse the library website

Eddie Koiki Mabo Library

Visit

Building 18, Bebegu Yumba campus, Douglas, Townsville

Hours

Main library

  • 7.30 am to 10 pm Monday to Friday (AEST)

Special collections

  • 9.30 am to 4.30 pm Tuesday to Thursday, 9.30 am to 1 pm Friday (AEST)

Cairns Campus Library

Visit

Building B1, Nguma-bada campus, Smithfield, Cairns

Hours

Main library

  • 7.30 am to 12 midnight Monday to Sunday (AEST)

Services

  • 8 am to 6 pm Monday to Thursday, 8 am to 5 pm Friday, 11 am to 3 pm Saturday to Sunday (AEST)

Access student support, learning resources, peer assisted study sessions and expert advice.

Email

learning@jcu.edu.au

Ask online

Browse the learning centre website

The centre’s student services team supports Indigenous students to progress their studies with help from academic and pastoral advisors.

Call

(07) 4781 4676 – Townsville

(07) 4232 1046 – Cairns

Email

ierc@jcu.edu.au

Visit

Building 301, Bebegu Yumba campus, Douglas, Townsville

Building A21, Nguma-bada campus, Smithfield, Cairns

The Graduate Research School provides support to domestic and international research students, their supervisors and colleges.

Call

(07) 4781 4735 – all colleges except College of Science and Engineering

(07) 4781 5861 – College of Science and Engineering, plus all other research centres

Email

grs@jcu.edu.au

Ask online

Information for current postgraduate research students

Visit

Building 17, Bebegu Yumba campus, Douglas, Townsville

Building E2, Nguma-bada campus, Smithfield, Cairns

Hours

Call us

  • 8.30 am to 4 pm Monday to Friday (AEST)

Visit us - Townsville campus only

  • 9.30 am to 12.30 pm Monday to Thursday (AEST)

The JCU Student Association functions independently to the Ƶ, offering information and support services for students.

Call

1800 330 021

(07) 4781 4400 – Townsville

(07) 4232 1160 – Cairns

Email

studentassociation@jcu.edu.au

Ask online

Visit

Building 133, Bebegu Yumba campus, Douglas, Townsville

Building A24, Nguma-bada campus, Smithfield, Cairns

Hours

Call us

  • 8.30am to 3.30pm Monday to Friday (AEST)

RESEARCH AND INDUSTRY

Call

(07) 4781 5376

Email

Research Funding Matters  grantsconnect@jcu.edu.au
Research Contracts and Agreements  contractconnect@jcu.edu.au
Research Ethics  ethics@jcu.edu.au
Research Integrity  researchintegrity@jcu.edu.au
Innovation Matters  innovation@jcu.edu.au
Research Development and Partnerships  researchpartnerships@jcu.edu.au

Ask online

Browse the Research and Innovation Services website

Visit

The Science Place, Bebegu Yumba campus, Douglas, Townsville

JCU Ideas Lab, Nguma-bada campus, Smithfield, Cairns

COMMUNITY

A multi-discipline health and medical centre for JCU students and the Townsville community. Services include general practice, physiotherapy, speech pathology, paediatrics, occupational therapy, occupational therapy, psychology and exercise physiology.

Call

(07) 4781 4495

Email

reception@jcuhealth.com.au

Visit

Level 1, Clinical Practice Building, Bebegu Yumba campus, Douglas, Townsville

Ask online

Hours

General practice

  • 8 am to 6 pm Monday and Wednesday, 8 am to 5 pm Tuesday, Thursday and Friday (AEST)

Physiotherapy

  • 8.45 am to 4.30 pm Monday, Wednesday and Friday, 9.30 am to 1.30 pm Tuesday and Thursday (AEST)

Speech Pathology

  • 12.30 pm to 5 pm Monday and Wednesday, 9 am to 5 pm Tuesday, 9 am to 1 pm Thursday (AEST)

Paediatrics

  • 9 am to 1.30 pm Thursday (AEST)

Occupational Therapy

  • 9 am to 4.30 pm Monday to Friday (AEST)

Psychology

  • 9 am to 4.30 pm Monday to Friday (AEST)

Exercise Physiology

  • 9 am to 7 pm Monday and Wednesday, 9 am to 1 pm Tuesday and Thursday, 9 am to 5 pm Friday (AEST)

Dental clinics for JCU students and the North Queensland community.

Call

1800 028 998 – Townsville

1800 050 763 – Cairns

Email

reception@jcuhealth.com.au

Ask online

Visit

Level 2, Clinical Practice Building, Bebegu Yumba campus, Douglas, Townsville

Building D2, Nguma-bada campus, Smithfield, Cairns

Hours

Townsville clinic

  • 8 am to 5 pm Monday to Friday (AEST)

Cairns clinic

  • 9 am to 5 pm Monday to Friday (AEST)

An animal hospital for emergency veterinary treatment, servicing the Townsville and North Queensland community.

Call

1300 528 838

Email

vet@jcu.edu.au

Visit

Building 104,1 Solander Drive, Bebegu Yumba campus, Douglas, Townsville

Hours

General practice

  • 8 am to 5.30 pm Monday to Friday (AEST)

Emergency services

  • available 24/7 for regular JCU Vet clients

ALUMNI AND GIVING

CORPORATE

Richard Davis

Head of Media and Communications

(07) 4781 4822

0413 451 475

richard.davis@jcu.edu.au

Linden Woodward

Senior Media Liaison, Cairns

(07) 4232 1007

0419 791 564

linden.woodward@jcu.edu.au

Alistair Bone

JCU Media Liaison, Cairns

(07) 4781 4942

0409 734 542

alistair.bone@jcu.edu.au

Michael Serenc

JCU Media Liaison, Townsville

(07) 4781 4586

0437 028 175

michael.serenc@jcu.edu.au

Office of the Chancellor

Call

(07) 4781 5668

Email

chancellor@jcu.edu.au

Office of the Vice Chancellor and President

Phone

(07) 4781 4165

Email

vc@jcu.edu.au

Office of the Chief of Staff

Call

(07) 4781 4078

Email

chiefofstaff@jcu.edu.au

Right to Information and Privacy

Call

(07) 4781 4124

Email

secretariat@jcu.edu.au

Legal Matters

Email

legal@jcu.edu.au

Email

academysupport@jcu.edu.au

Visit

Room 268, Building 4, Bebegu Yumba campus, Douglas, Townsville

Room 237, Building A2, Nguma-bada campus, Smithfield, Cairns

College of Arts, Society and Education

Call

(07) 4781 4369 – Townsville

(07) 4232 1498 – Cairns

Email

caseadmin@jcu.edu.au

Visit

Room 108, Building 134, Bebegu Yumba campus, Douglas, Townsville

Room 129, Building A4, Nguma-bada campus, Smithfield, Cairns

College of Business, Law and Governance

Call

(07) 4781 5133

Email

cblgadmin@jcu.edu.au

Visit

Top Floor, Building 28, Bebegu Yumba campus, Douglas, Townsville

Room 209, Building A1, Nguma-bada campus, Smithfield, Cairns

College of Healthcare Sciences

Call

(07) 4781 4121

Email

chs@jcu.edu.au

College of Medicine and Dentistry

Call

(07) 4781 6232

Email

cmd.admin@jcu.edu.au

College of Public Health, Medical and Veterinary Sciences

Email

cphmvs.admin@jcu.edu.au

College of Science and Engineering

Call

(07) 4781 4244 – Townsville

(07) 4232 1086 – Cairns

Email

cse.admin@jcu.edu.au

Education

Email

edadmin@jcu.edu.au

Research

Email

rdadmin@jcu.edu.au

Services and Resources

Email

dvcsr@jcu.edu.au