Graduate Certificate of Conflict Management and Resolution

Enhance your career and expand your professional opportunities with skills in conflict management and resolution strategies. Develop experience in facilitative mediation, conflict coaching and ethical decision making relevant to a range of professional and community settings. Engage with authentic conflict scenarios and learn from leading industry practitioners in this flexible course.

#1 in Australia

for full-time employment 2024 Good Universities Guide, PG Business

Enhance your career

Build skills to become a better leader, manager, or team member

#1 in Queensland

for student support 2024 Good Universities Guide, PG Business



  • Online: January, May, September




+total estimated Commonwealth Supported Fee

^total estimated tuition fee

Plus Student Services and Amenities fee
Fee deferral and scholarships available if eligible


1 year part-time

Entry Requirements

AQF level 7 bachelor degree; or equivalent

Course Code


Course detail

Real stories

  • Studied Conflict Management and Resolution


    Simon Howden

    Master of Conflict Management and Resolution

    In this course you are taught by industry leaders. The fact that every lecturer is either a leader in their field or is working specifically within their field of expertise is invaluable. With theory over multiple disciplines within the CMR arena, this course has added knowledge to my 20-year mediator experience.

  • Studied Master of Conflict Management and Resolution


    Amaya Elizabeth Mo

    Master of Conflict Management and Resolution

    The lecturers are amazing and are of exceptionally high quality and standing. Everything was relevant and up-to-date and I felt like I was preparing for real life situations. Undertaking this course will improve your ability to perform in your current role as well as opening up the possibility of a new career path.

  • Dr Ann Aitken


    Ann Aitken

    Director of Nursing, Midwifery & Facility Manager, Atherton Hospital

    Graduates better understand conflict and can refine their skills to managing it. The content is supported by relevant research and the academics live what they teach. The skills and knowledge gained from this course are great life skills on their own apart from the huge benefits they bring to a professional setting.